Build an Interactive FAQ with Document360
Create FAQ articles and enable self-service to help your customers help themselves.
Trusted by global brands
#1 rated knowledge base software among leading platforms
Create Online Help or FAQ Pages Page Instantly
Help customers with their queries faster and reduce support tickets.
MEET DOCUMENT360
Everything you need, in one place
Features that matter the most to improve your overall article publishing and consumption experience.
Knowledge Base Portal
For Editors, Writers, and Reviewers
An advanced portal for content producers, with the state of the art editor, category manager, analytics and more.
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Knowledge Base Site
For Customers and Employees
Brand, style, and create a public or private knowledge base with a custom home page and domain.
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Widget
For your websites and applications
An embeddable widget that connects your product or website to your knowledge base so users can get answers instantly.
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API Documentation
Developer Tools
Create customizable API documentation automatically for customers & developers at a scale.
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A smart assistant that
blends in with your brand
Build your brand FAQ
Document360 is a highly customizable solution; you can customize your FAQ page to match your brand.
Smartest Search
Document360’s search is AI-powered, giving a better search experience and more accurate answers from your knowledge base.
Integration Flexibility
Integrate your FAQ page with your favourite ticketing software or a chatbot service.
Online FAQ page
Document360 is mobile responsive, and your customers can reach your help pages anytime, anywhere.
Feedback Analytics
Customer feedback is captured, and deep analytics is reported. Helps to maintain FAQ pages healthily.
Multilingual Support
Document360 allows you to translate your FAQ pages to 40+ languages to serve your global customers.
