Centralized
Knowledge Base to
build
Create AI-powered documentation that can be easily accessed by your customers and employees.
Trusted by Australian & Global Brands
Everything documentation in one place
Streamline documentation across the company with one tool.
Knowledge Base Portal
One product stack to rule both content creation and publication.
Create Technical Documentations, SOP’s, FAQ’s, User Guides, and much more.
Self-Service
Create a knowledge base where your readers can self-serve their queries.
Equipped with AI-powered search engine and user-friendly format to find the right information quickly.
Single source of truth
Keep your teammates informed about tasks or tags by alerting them.
Enable integration with your existing help desk, analytics, commenting, chat, and translation tools both ways.
Custom Domain
Create custom URL’s for your documentation site that are a natural extension of your brand.
Help search engines like Google find your site easily.
Industry leader in Centralized Knowledge Base
Artificial Intelligence takes centre stage
Maximize your knowledge base capabilities with Generative AI.
AI Search – Ask Eddy
Enable ChatGPT search for your knowledge base with AI. Get answers instantly, in a single view.
AI Writer
Our AI now manages tasks like making sentences longer or shorter, changing tone, converting speech, and more.
AI Article Summarizer
Give readers a short preview of comprehensive articles. This feature helps readers save time and avoid lengthy reads.
Autopilot your documentation
Document360 is loaded with features to help you build & manage documentation more efficiently.
Category Management
Managing categories and articles made effortless with Category Management.
Editor
Markdown, WYSIWYG, and flexible Block editors for all your content development needs.
Real time Search
Utilize AI-driven search to access articles from all corners of your knowledge base.
Version Control
Effortlessly manage knowledge article versions and preserve your content’s evolution.
Security
Advanced security and role management for secure knowledge base access.
Analytics
Track user engagement data such as views, likes, geography, searches, and more to make data-driven decisions.
User’s voice on Document360
100k+ Users Use Document360 Every Day
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