{"id":20321,"date":"2024-09-07T10:37:47","date_gmt":"2024-09-07T10:37:47","guid":{"rendered":"https:\/\/document360.com\/?page_id=20321"},"modified":"2026-10-01T09:11:07","modified_gmt":"2026-10-01T09:11:07","slug":"manual","status":"publish","type":"page","link":"https:\/\/document360.com\/pt-br\/solucoes\/manual\/","title":{"rendered":"Manual do Usu\u00e1rio"},"content":{"rendered":"<div class=\"kb-tpl\">\n\n    <div class=\"d360-hero bg-gradient-2 py-80\">\n\n        <div class=\"container pt-5\">\n\n            <div class=\"row d-flex align-items-center justify-content-center z-index-10 position-relative\">\n\n                <div class=\"col-lg-6 text-center text-lg-start pe-lg-5 mb-4\">\n\n                    <span class=\"ab-eyebrow ab-eyebrow-announce ab-rise\">\n\n                        <span class=\"ab-eyebrow__ring\" aria-hidden=\"true\"><i class=\"ab-eyebrow__comet\"><\/i><\/span>\n\n                        <span class=\"ab-eyebrow__spin\" aria-hidden=\"true\"><\/span>\n\n                        <span class=\"ab-eyebrow__chip\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\"\n\n                                src=\"\/wp-content\/themes\/document360\/images\/eddy-mascot.png\" alt=\"\" width=\"135\"\n\n                                height=\"115\"><\/span>\n\n                        <span class=\"ab-eyebrow__text\">Software de manual do usu\u00e1rio<\/span>\n\n                    <\/span>\n\n\n\n                    <h1 class=\"h1_xxlarge mb-3\">\n\n                        Do PDF de 100 p\u00e1ginas<br> a respostas instant\u00e2neas\n\n                    <\/h1>\n\n\n\n                    <p class=\"text-large mb-4 pe-lg-5\">\n\n                        Transforme o manual est\u00e1tico em um guia estruturado e pesquis\u00e1vel: fa\u00e7a uma pergunta e receba o passo exato, siga a solu\u00e7\u00e3o de problemas guiada, troque de idioma e ainda exporte um PDF atualizado para o campo.\n\n                    <\/p>\n\n\n\n                    <div class=\"mb-3 pb-lg-2 pe-lg-5 me-lg-5 d-flex ikb-hero-form\">\n\n                        <form name=\"signupForm\" class=\"input-group demo-email mob-fw pr-lg-5\">\n\n                            <input class=\"form-control\" name=\"signupEmail\" required type=\"email\"\n\n                                placeholder=\"Digite seu email\">\n\n                            <button class=\"btn btn-primary signup_link\" name=\"getStarted\" type=\"button\">Solicitar demo<\/button>\n\n                            <div class=\"exception_message\" style=\"display: none;\">\n\n                                <div id=\"exception_message_content\"><\/div>\n\n                                <div class=\"alert_close\">&times;<\/div>\n\n                            <\/div>\n\n                        <\/form>\n\n                    <\/div>\n\n                <\/div>\n\n\n\n                <div class=\"col-lg-6\">\n\n                    <picture class=\"overflow-hidden border-radius-sm\">\n\n                        <source srcset=\"\/wp-content\/themes\/document360\/images\/solutions\/new\/um-img-hero.webp?ver=1\"\n\n                            type=\"image\/webp\">\n\n                        <img decoding=\"async\"\n\n                            src=\"\/wp-content\/themes\/document360\/images\/solutions\/new\/um-img-hero.svg?ver=1\"\n\n                            alt=\"Software de manual do usu\u00e1rio\">\n\n                    <\/picture>\n\n                <\/div>\n\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n    <div class=\"d360_trusted_by mt-4 pb-4\">\n\n        <div class=\"container\">\n\n            <h5>A escolha de milhares de empresas em mais de 150 pa\u00edses<\/h5>\n\n            <div class=\"row\">\n\n                \n<ul class=\"d360-logo\">\n            <li>\n                <img decoding=\"async\" style=\"max-height: 30px\" src=\"\/wp-content\/themes\/document360\/images\/customers\/mcdonalds-m-logo-color.png\"  alt=\"McDonald's\">\n            <\/li>\n            <li>\n                <img decoding=\"async\" style=\"max-height: 20px\" src=\"\/wp-content\/themes\/document360\/images\/customers\/nhs-logo-color.png?ver=1\"  alt=\"NHS\">\n            <\/li>\n            <li>\n                <img decoding=\"async\" style=\"max-height: 48px\" src=\"\/wp-content\/themes\/document360\/images\/customers\/virgin-red-logo-color.png?ver=1\"  alt=\"Virgin Red\">\n            <\/li>\n            <li><img decoding=\"async\" style=\"max-height: 35px\" src=\"\/wp-content\/themes\/document360\/images\/customers\/hp-logo-color.svg\" alt=\"Hp\"><\/li>\n            <li><img decoding=\"async\" style=\"max-height: 32px\" src=\"\/wp-content\/themes\/document360\/images\/customers\/puma-logo-color.png?ver=2\" alt=\"Puma\"><\/li>\n            <li>\n                <img decoding=\"async\" style=\"max-height: 22px;\" src=\"\/wp-content\/themes\/document360\/images\/customers\/samsungads-color-logo.png?ver=2\"  alt=\"Samsung Ads\">\n            <\/li>\n           <li><img decoding=\"async\" style=\"max-height: 20px\" src=\"\/wp-content\/themes\/document360\/images\/customers\/naver-logo-color.png?ver=1\" alt=\"Naver\"><\/li>\n           <li>\n                <img decoding=\"async\" style=\"max-height: 23px;\" src=\"\/wp-content\/themes\/document360\/images\/customers\/loblaws-color-logo.png\"  alt=\"Medallia\">\n            <\/li>\n\t\t\t<li>\n\t\t\t\t<img decoding=\"async\" style=\"max-height: 25px;\" src=\"\/wp-content\/themes\/document360\/images\/customers\/panaya-logo-color.png\" alt=\"Panaya\">\n\t       <\/li>\n        \t<li>\n\t\t\t\t<img decoding=\"async\" style=\"max-height: 25px;\" alt=\"Whatfix\" src=\"\/wp-content\/themes\/document360\/images\/customers\/whatfix-logo-color.png\">\n\t\t\t<\/li>\n        <\/ul>\n\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n\n\n    <!-- ================================================ 3. THE PROBLEM -->\n\n\n\n    <div class=\"d360-shape_card py-80\">\n\n        <div class=\"container\">\n\n            <div class=\"row justify-content-center\">\n\n                <div class=\"col-lg-6 px-lg-5 mb-4 text-center\">\n\n                    <h2>Por que os manuais do usu\u00e1rio tradicionais n\u00e3o funcionam<\/h2>\n\n                <\/div>\n\n            <\/div>\n\n            <div class=\"row  justify-content-center\">\n\n                <div class=\"col-lg-9\">\n\n                    <div class=\"row justify-content-center bg-grey border-radius py-2\">\n\n                        <div class=\"col-lg-4 pb-4 pb-lg-0 pe-lg-0\">\n\n                            <div class=\"d360-card h-100\">\n\n                                <div class=\"d360-card-body h-100\">\n\n                                    <div class=\"circles click1 circle1 mb-3\">\n\n                                        <div class=\"circle-rel\">\n\n                                            <h4>01<\/h4>\n\n                                        <\/div>\n\n                                    <\/div>\n\n                                    <p class=\"pb-0\">Manuais volumosos atrapalham corre\u00e7\u00f5es urgentes. Quem est\u00e1 com a ferramenta na m\u00e3o precisa de tr\u00eas frases e recebe um sum\u00e1rio.<\/p>\n\n                                <\/div>\n\n                            <\/div>\n\n                        <\/div>\n\n                        <div class=\"col-lg-4 pb-4 pb-lg-0 pe-lg-0\">\n\n                            <div class=\"d360-card h-100\">\n\n                                <div class=\"d360-card-body h-100\">\n\n                                    <div class=\"circles click1 circle1 mb-3\">\n\n                                        <div class=\"circle-rel\">\n\n                                            <h4>02<\/h4>\n\n                                        <\/div>\n\n                                    <\/div>\n\n                                    <p class=\"pb-0\">Os t\u00e9cnicos perdem tempo rolando PDFs de 100 p\u00e1ginas em vez de resolver o problema, porque a busca do PDF encontra palavras, n\u00e3o a inten\u00e7\u00e3o.<\/p>\n\n                                <\/div>\n\n                            <\/div>\n\n                        <\/div>\n\n                        <div class=\"col-lg-4 pb-4 pb-lg-0\">\n\n                            <div class=\"d360-card h-100\">\n\n                                <div class=\"d360-card-body h-100\">\n\n                                    <div class=\"circles click1 circle1 mb-3\">\n\n                                        <div class=\"circle-rel\">\n\n                                            <h4>03<\/h4>\n\n                                        <\/div>\n\n                                    <\/div>\n\n                                    <p class=\"pb-0\">Locais remotos ficam sem conex\u00e3o, e o manual fica fora de alcance justamente onde o trabalho de campo acontece. As c\u00f3pias impressas j\u00e1 est\u00e3o desatualizadas.<\/p>\n\n                                <\/div>\n\n                            <\/div>\n\n                        <\/div>\n\n                    <\/div>\n\n                <\/div>\n\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n\n\n    <!-- =============================================== 4. FEATURE CARDS\n\n         Scroll-stacking is the theme's existing stack-cards component: the global\n\n         script scans for .d360-stacking, collects its .d360-card children, reads\n\n         --stack-cards-gap off the wrapper and drives translateY\/scale on scroll.\n\n         Sticky offset comes from CSS. No JS is added for this on WordPress. -->\n\n    <section class=\"pb-5\">\n\n        <div class=\"container\">\n\n            <div class=\"row justify-content-center mb-80\">\n\n                <div class=\"col-lg-8 text-center\">\n\n                    <h2 class=\"h2_xlarge pb-0\">\n\n                        De 100 p\u00e1ginas para o<br> \u00fanico passo que importa\n\n                    <\/h2>\n\n                <\/div>\n\n            <\/div>\n\n\n\n            <div class=\"d360-stacking ikb-fcards\">\n\n\n\n                <!-- 4.1 Structure & findability -->\n\n                <div class=\"d360-card ikb-fcard ikb-fcard-1\">\n\n                    <div class=\"row g-0 align-items-center justify-content-between\">\n\n                        <div class=\"col-lg-6 pe-lg-5\">\n\n                            <div class=\"ikb-fcard-copy\">\n\n                                <span class=\"ikb-tag ikb-tag-1\">Estrutura e facilidade de encontrar<\/span>\n\n                                <h3>Uma hierarquia que espelha o produto e uma busca que dispensa navegar<\/h3>\n\n                                <h4>O desafio<\/h4>\n\n                                <p>Os usu\u00e1rios precisam de uma instru\u00e7\u00e3o, n\u00e3o de um cap\u00edtulo, e encontr\u00e1-la num documento monol\u00edtico vira uma habilidade que s\u00f3 os veteranos t\u00eam.<\/p>\n\n                                <div class=\"ikb-fcard-highlight\">\n\n                                    <h4>Como o Document360 ajuda<\/h4>\n\n                                    <p>Uma hierarquia l\u00f3gica facilita a navega\u00e7\u00e3o, e com a busca do Eddy AI a maioria dos leitores s\u00f3 pergunta e recebe o passo com a se\u00e7\u00e3o correspondente.<\/p>\n\n                                <\/div>\n\n                            <\/div>\n\n                        <\/div>\n\n                        <div class=\"col-lg-6\">\n\n                            <div class=\"ikb-fcard-visual\">\n\n                                <picture class=\"overflow-hidden p-3\">\n\n                                    <source\n\n                                        srcset=\"\/wp-content\/themes\/document360\/images\/solutions\/new\/um-structure.webp?ver=1\"\n\n                                        type=\"image\/webp\">\n\n                                    <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/solutions\/new\/um-structure.svg?ver=1\"\n\n                                        alt=\"Estrutura e facilidade de encontrar\">\n\n                                <\/picture>\n\n                            <\/div>\n\n                        <\/div>\n\n                    <\/div>\n\n                <\/div>\n\n\n\n                <!-- 4.2 Field service & offline access -->\n\n                <div class=\"d360-card ikb-fcard ikb-fcard-2\">\n\n                    <div class=\"row g-0 align-items-center justify-content-between\">\n\n                        <div class=\"col-lg-6 pe-lg-5\">\n\n                            <div class=\"ikb-fcard-copy\">\n\n                                <span class=\"ikb-tag ikb-tag-2\">Servi\u00e7o de campo e acesso offline<\/span>\n\n                                <h3>Acess\u00edvel no local, atualizado em todo lugar<\/h3>\n\n                                <h4>O desafio<\/h4>\n\n                                <p>Um manual s\u00f3 online fica inacess\u00edvel num subsolo ou numa planta remota, e a c\u00f3pia impressa de reserva \u00e9 um retrato do ano passado.<\/p>\n\n                                <div class=\"ikb-fcard-highlight\">\n\n                                    <h4>Como o Document360 ajuda<\/h4>\n\n                                    <p>Exporte qualquer artigo ou categoria para PDF sob demanda, para que a c\u00f3pia offline venha da vers\u00e3o atual, e n\u00e3o de uma impress\u00e3o antiga.<\/p>\n\n                                <\/div>\n\n                            <\/div>\n\n                        <\/div>\n\n                        <div class=\"col-lg-6\">\n\n                            <div class=\"ikb-fcard-visual\">\n\n                                <picture class=\"overflow-hidden p-3\">\n\n                                    <source\n\n                                        srcset=\"\/wp-content\/themes\/document360\/images\/solutions\/new\/um-field_service.webp\"\n\n                                        type=\"image\/webp\">\n\n                                    <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/solutions\/new\/um-field_service.svg\"\n\n                                        alt=\"Servi\u00e7o de campo e acesso offline\">\n\n                                <\/picture>\n\n                            <\/div>\n\n                        <\/div>\n\n                    <\/div>\n\n                <\/div>\n\n\n\n                <!-- 4.3 Global product lines -->\n\n                <div class=\"d360-card ikb-fcard ikb-fcard-3\">\n\n                    <div class=\"row g-0 align-items-center justify-content-between\">\n\n                        <div class=\"col-lg-6 pe-lg-5\">\n\n                            <div class=\"ikb-fcard-copy\">\n\n                                <span class=\"ikb-tag ikb-tag-3\">Linhas de produtos globais<\/span>\n\n                                <h3>Um manual para cada mercado em que o produto chega<\/h3>\n\n                                <h4>O desafio<\/h4>\n\n                                <p>Traduzir um PDF significa refazer o layout do documento inteiro, ent\u00e3o os manuais localizados ficam uma ou duas vers\u00f5es atr\u00e1s do original.<\/p>\n\n                                <div class=\"ikb-fcard-highlight\">\n\n                                    <h4>Como o Document360 ajuda<\/h4>\n\n                                    <p>Vers\u00f5es de idioma por artigo e workspaces por variante fazem com que uma mudan\u00e7a no original atualize um artigo, n\u00e3o seis documentos.<\/p>\n\n                                <\/div>\n\n                            <\/div>\n\n                        <\/div>\n\n                        <div class=\"col-lg-6\">\n\n                            <div class=\"ikb-fcard-visual\">\n\n                                <picture class=\"overflow-hidden p-3\" style=\"margin-right: -2px;\">\n\n                                    <source\n\n                                        srcset=\"\/wp-content\/themes\/document360\/images\/solutions\/new\/um-global_product.webp\"\n\n                                        type=\"image\/webp\">\n\n                                    <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/solutions\/new\/um-global_product.svg\"\n\n                                        alt=\"Linhas de produtos globais\">\n\n                                <\/picture>\n\n                            <\/div>\n\n                        <\/div>\n\n                    <\/div>\n\n                <\/div>\n\n\n\n                <!-- 4.4 AI answers & visual guidance (dark) -->\n\n                <div class=\"d360-card ikb-fcard ikb-fcard-4\">\n\n                    <div class=\"row g-0 align-items-center justify-content-between\">\n\n                        <div class=\"col-lg-6 pe-lg-5\">\n\n                            <div class=\"ikb-fcard-copy\">\n\n                                <span class=\"ikb-tag ikb-tag-4\">Respostas por IA e orienta\u00e7\u00e3o visual<\/span>\n\n                                <h3>Mostre o passo em vez de descrev\u00ea-lo<\/h3>\n\n                                <h4>O desafio<\/h4>\n\n                                <p>Passos escritos de forma amb\u00edgua s\u00e3o executados errado, e um fluxograma colado como imagem n\u00e3o d\u00e1 para seguir sob press\u00e3o de tempo.<\/p>\n\n                                <div class=\"ikb-fcard-highlight\">\n\n                                    <h4>A vantagem do Document360<\/h4>\n\n                                    <p>Capturas de tela, GIFs e v\u00eddeos dentro da instru\u00e7\u00e3o, solu\u00e7\u00e3o de problemas em \u00e1rvores de decis\u00e3o e demos e v\u00eddeos tutoriais gerados por IA.<\/p>\n\n                                <\/div>\n\n                            <\/div>\n\n                        <\/div>\n\n                        <div class=\"col-lg-6\">\n\n                            <div class=\"ikb-fcard-visual\">\n\n                                <picture class=\"overflow-hidden p-3\">\n\n                                    <source\n\n                                        srcset=\"\/wp-content\/themes\/document360\/images\/solutions\/new\/um-ai-answers.webp\"\n\n                                        type=\"image\/webp\">\n\n                                    <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/solutions\/new\/um-ai-answers.svg\"\n\n                                        alt=\"Respostas por IA e orienta\u00e7\u00e3o visual\">\n\n                                <\/picture>\n\n                            <\/div>\n\n                        <\/div>\n\n                    <\/div>\n\n                <\/div>\n\n\n\n                <!-- 4.5 Safety & compliance -->\n\n                <div class=\"d360-card ikb-fcard ikb-fcard-5\">\n\n                    <div class=\"row g-0 align-items-center justify-content-between\">\n\n                        <div class=\"col-lg-6 pe-lg-5\">\n\n                            <div class=\"ikb-fcard-copy\">\n\n                                <span class=\"ikb-tag ikb-tag-5\">Seguran\u00e7a e compliance<\/span>\n\n                                <h3>Os passos de seguran\u00e7a ficam no procedimento, n\u00e3o na mem\u00f3ria<\/h3>\n\n                                <h4>O desafio<\/h4>\n\n                                <p>Quando o manual \u00e9 dif\u00edcil de acessar, os procedimentos s\u00e3o improvisados, e n\u00e3o h\u00e1 registro de qual revis\u00e3o o t\u00e9cnico realmente seguiu.<\/p>\n\n                                <div class=\"ikb-fcard-highlight\">\n\n                                    <h4>Como o Document360 ajuda<\/h4>\n\n                                    <p>Fluxos de trabalho de aprova\u00e7\u00e3o, hist\u00f3rico de revis\u00f5es e acesso restrito mant\u00eam os passos de seguran\u00e7a atualizados e rastre\u00e1veis, com exporta\u00e7\u00f5es como evid\u00eancia de auditoria.<\/p>\n\n                                <\/div>\n\n                            <\/div>\n\n                        <\/div>\n\n                        <div class=\"col-lg-6\">\n\n                            <div class=\"ikb-fcard-visual\">\n\n                                <picture class=\"overflow-hidden p-3\">\n\n                                    <source srcset=\"\/wp-content\/themes\/document360\/images\/solutions\/new\/um-safety.webp\"\n\n                                        type=\"image\/webp\">\n\n                                    <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/solutions\/new\/um-safety.svg\"\n\n                                        alt=\"Seguran\u00e7a e compliance\">\n\n                                <\/picture>\n\n                            <\/div>\n\n                        <\/div>\n\n                    <\/div>\n\n                <\/div>\n\n\n\n            <\/div><!-- \/.d360-stacking -->\n\n\n\n        <\/div>\n\n    <\/section>\n\n\n\n    <!-- ========================================== 5. CAPABILITY TABLE -->\n\n    <section class=\"py-80\">\n\n        <div class=\"container\">\n\n            <div class=\"row justify-content-center mb-80 pb-4\">\n\n                <div class=\"col-lg-8 text-center\">\n\n                    <h2 class=\"h2_xlarge pb-0\">\n\n                        Cada recurso, ligado a um<br> resultado de neg\u00f3cio\n\n                    <\/h2>\n\n                <\/div>\n\n            <\/div>\n\n\n\n            <div class=\"ikb-cap\">\n\n\n\n                <div class=\"ikb-cap-col ikb-cap-col-side d-flex justify-content-center\">\n\n                    <div>\n\n                        <div class=\"ikb-cap-cell\">Recurso<\/div>\n\n                        <div class=\"ikb-cap-cell\">Busca com Eddy AI<\/div>\n\n                        <div class=\"ikb-cap-cell\">Gerenciador de categorias<\/div>\n\n                        <div class=\"ikb-cap-cell\">\u00c1rvore de decis\u00e3o interativa<\/div>\n\n                        <div class=\"ikb-cap-cell\">Exporta\u00e7\u00e3o para PDF<\/div>\n\n                        <div class=\"ikb-cap-cell\">Suporte multil\u00edngue<\/div>\n\n                        <div class=\"ikb-cap-cell\">Pacote premium de IA<\/div>\n\n                        <div class=\"ikb-cap-cell\">Lembretes de revis\u00e3o e hist\u00f3rico<\/div>\n\n                    <\/div>\n\n                <\/div>\n\n\n\n                <div class=\"ikb-cap-col ikb-cap-col-mid ikb-mesh\">\n\n                    <div class=\"ikb-cap-head\">Com o Document360<\/div>\n\n                    <div class=\"ikb-cap-cell\"><i class=\"bi bi-check\"><\/i><span>Retorna o passo relevante e a sua se\u00e7\u00e3o, em vez de um cap\u00edtulo<\/span><\/div>\n\n                    <div class=\"ikb-cap-cell\"><i class=\"bi bi-check\"><\/i><span>Cria uma hierarquia de modelos, m\u00f3dulos e procedimentos que os leitores podem navegar<\/span><\/div>\n\n                    <div class=\"ikb-cap-cell\"><i class=\"bi bi-check\"><\/i><span>Transforma um cap\u00edtulo de solu\u00e7\u00e3o de problemas em poucas perguntas guiadas<\/span><\/div>\n\n                    <div class=\"ikb-cap-cell\"><i class=\"bi bi-check\"><\/i><span>Gera uma c\u00f3pia offline a partir da vers\u00e3o publicada atual<\/span><\/div>\n\n                    <div class=\"ikb-cap-cell\"><i class=\"bi bi-check\"><\/i><span>Publica vers\u00f5es de idioma por artigo, que o leitor pode alternar<\/span><\/div>\n\n                    <div class=\"ikb-cap-cell\"><i class=\"bi bi-check\"><\/i><span>Cria demos interativas, guias passo a passo e v\u00eddeos tutoriais<\/span><\/div>\n\n                    <div class=\"ikb-cap-cell\"><i class=\"bi bi-check\"><\/i><span>Mant\u00e9m os manuais atualizados conforme o produto muda, com trilha de auditoria completa<\/span><\/div>\n\n                <\/div>\n\n\n\n                <div class=\"ikb-cap-col ikb-cap-col-side d-flex justify-content-center\">\n\n                    <div>\n\n                        <div class=\"ikb-cap-cell\">Resultado de neg\u00f3cio<\/div>\n\n                        <div class=\"ikb-cap-cell\">Menos tempo parado por incidente<\/div>\n\n                        <div class=\"ikb-cap-cell\">Manuais que acompanham o portf\u00f3lio<\/div>\n\n                        <div class=\"ikb-cap-cell\">Menos escalonamentos de novos colaboradores<\/div>\n\n                        <div class=\"ikb-cap-cell\">Acesso em campo sem impressos desatualizados<\/div>\n\n                        <div class=\"ikb-cap-cell\">O mesmo manual em todos os mercados<\/div>\n\n                        <div class=\"ikb-cap-cell\">Passos executados certo na primeira vez<\/div>\n\n                        <div class=\"ikb-cap-cell\">Evid\u00eancias de compliance confi\u00e1veis<\/div>\n\n                    <\/div>\n\n                <\/div>\n\n\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n\n    <!-- ============================ 6-8. DARK BLOCK: delivery, stories, CTA -->\n\n    <div class=\"ikb-dark mcp-dark\">\n\n\n\n        <!-- 6. On the shop floor, in the product, and offline -->\n\n        <section class=\"py-80\">\n\n            <div class=\"container\">\n\n                <div class=\"ikb-deliver\">\n\n                    <div class=\"ikb-deliver-head ikb-mesh1\">\n\n                        <div class=\"row align-items-center\">\n\n                            <div class=\"col-lg-6 pe-lg-5 pb-3\">\n\n                                <h2 class=\"pe-lg-5\">No ch\u00e3o de f\u00e1brica, no produto e offline<\/h2>\n\n                            <\/div>\n\n                            <div class=\"col-lg-6\">\n\n                                <p>Um manual s\u00f3 ajuda no momento da tarefa. O Document360 o entrega no celular, dentro do seu produto, pelo helpdesk e em PDF quando n\u00e3o h\u00e1 sinal nenhum.<\/p>\n\n                                <div class=\"d-flex align-items-center gap-3 flex-wrap\">\n\n                                    <a href=\"https:\/\/document360.com\/integrations\/\" class=\"btn btn-white border-0 text-nowrap\">Ver as integra\u00e7\u00f5es<\/a>\n\n                                    <span class=\"ikb-avatars\">\n\n                                        <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/solutions\/new\/ikb-integration.png\"\n\n                                            alt=\"integra\u00e7\u00e3o\">\n\n                                    <\/span>\n\n                                <\/div>\n\n                            <\/div>\n\n                        <\/div>\n\n                    <\/div>\n\n\n\n                    <div class=\"ikb-deliver-cols\">\n\n                        <div class=\"ikb-deliver-col\">\n\n                            <h4>No celular<\/h4>\n\n                            <p>Um site responsivo que os t\u00e9cnicos usam com uma m\u00e3o s\u00f3, no local.<\/p>\n\n                        <\/div>\n\n                        <div class=\"ikb-deliver-col\">\n\n                            <h4>No produto<\/h4>\n\n                            <p>Ajuda contextual no app, para que o usu\u00e1rio nunca saia da tela em que est\u00e1.<\/p>\n\n                        <\/div>\n\n                        <div class=\"ikb-deliver-col\">\n\n                            <h4>PDF offline<\/h4>\n\n                            <p>Exporte o artigo ou a categoria atual para locais sem conex\u00e3o.<\/p>\n\n                        <\/div>\n\n                        <div class=\"ikb-deliver-col\">\n\n                            <h4>Pronto para LLMs<\/h4>\n\n                            <p>O servidor MCP permite que assistentes de IA respondam com base no seu manual aprovado.<\/p>\n\n                        <\/div>\n\n                    <\/div>\n\n\n\n                <\/div>\n\n            <\/div>\n\n        <\/section>\n\n\n\n        <!-- 7. Customer stories \u2014 the theme's existing .d360-slider-inner scroller -->\n\n        <div class=\"d360-new-testimonial position-relative pt-5 pb-80\">\n\n            <div class=\"container\">\n\n                <div class=\"row mb-5\">\n\n                    <div class=\"col-lg-12 text-center\">\n\n                        <h2 class=\"text-white\">O que nossos clientes <br class=\"d-none d-lg-block\">conquistaram com o Document360\n\n                        <\/h2>\n\n                    <\/div>\n\n                <\/div>\n\n                <div class=\"row justify-content-center\">\n\n                    <div class=\"col-lg-12\">\n\n                        <div class=\"d360-slider-inner rounded-4\">\n\n                            <div class=\"d360-slider-tile\">\n\n                                <div class=\"d360-slider-thumb position-relative\">\n\n                                    <figure class=\"mb-0\">\n\n                                        <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/testimonials\/testbg-prerender.jpg\"\n\n                                            class=\"w-100 rounded-4\">\n\n                                    <\/figure>\n\n                                <\/div>\n\n                                <div class=\"d360-slider-caption\">\n\n                                    <div class=\"row\">\n\n                                        <div class=\"col-lg-5\">\n\n                                            <div class=\"d360-card rounded-pill mb-3\">\n\n                                                <div\n\n                                                    class=\"d360-card-body py-3 px-4 d-flex align-items-center justify-content-between\">\n\n                                                    <div class=\"d360-testimonial-client-logo ps-2\">\n\n                                                        <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/customers\/prerender-logo.png\"\n\n                                                            style=\"height:25px;\">\n\n                                                    <\/div>\n\n                                                    <div class=\"slide-arrows d-flex gap-3 align-items-center\">\n\n                                                        <span class=\"slick-prev\"><\/span>\n\n                                                        <span class=\"slick-next\"><\/span>\n\n                                                    <\/div>\n\n                                                <\/div>\n\n                                            <\/div>\n\n                                            <div class=\"d360-card rounded-5 pt-2 px-0 px-md-3\">\n\n                                                <div class=\"d360-card-body\">\n\n                                                    <p class=\"pb-0 mb-4\">O Document360 nos ajudou a capacitar os clientes para encontrar o conhecimento de que precisam, em vez de restringir o acesso a ele. Mudou o jogo. Assim que publicamos um artigo sobre um problema espec\u00edfico, os tickets de suporte sobre esse problema caem de 20% a 30%.<\/p>\n\n                                                    <div\n\n                                                        class=\"d360-testimonial-info d-flex align-items-center gap-3 mb-4\">\n\n                                                        <div class=\"d360-testimonial-info-caption\">\n\n                                                            <h4 class=\"text-large text-dark pb-0\">Raquel Heyman <\/h4>\n\n                                                            <p class=\"text-sm text-grey pb-0\">Consultora de Experi\u00eancia do Cliente, Prerender<\/p>\n\n                                                        <\/div>\n\n                                                    <\/div>\n\n                                                    <div class=\"text-end mt-4 mt-md-0\">\n\n                                                        <a href=\"https:\/\/document360.com\/case-study\/prerender-support-tickets-reduced-by-30percent\/\"\n\n                                                            class=\"text-white btn btn-primary bg-black rounded-pill border-0 d360-btn\">Saiba mais<\/a>\n\n                                                    <\/div>\n\n                                                <\/div>\n\n                                            <\/div>\n\n                                        <\/div>\n\n                                    <\/div>\n\n                                <\/div>\n\n                            <\/div>\n\n                            <div class=\"d360-slider-tile\">\n\n                                <div class=\"d360-slider-thumb position-relative\">\n\n                                    <figure class=\"mb-0\">\n\n                                        <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/testimonials\/testbg-sysaid.jpg\"\n\n                                            class=\"w-100 rounded-4\">\n\n                                    <\/figure>\n\n                                <\/div>\n\n                                <div class=\"d360-slider-caption\">\n\n                                    <div class=\"row\">\n\n                                        <div class=\"col-lg-5\">\n\n                                            <div class=\"d360-card rounded-pill mb-3\">\n\n                                                <div\n\n                                                    class=\"d360-card-body py-3 px-4 d-flex align-items-center justify-content-between\">\n\n                                                    <div class=\"d360-testimonial-client-logo ps-2\">\n\n                                                        <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/customers\/sysaid-color-logo.png\"\n\n                                                            style=\"height:30px;\">\n\n                                                    <\/div>\n\n                                                    <div class=\"slide-arrows d-flex gap-3 align-items-center\">\n\n                                                        <span class=\"slick-prev\"><\/span>\n\n                                                        <span class=\"slick-next\"><\/span>\n\n                                                    <\/div>\n\n                                                <\/div>\n\n                                            <\/div>\n\n                                            <div class=\"d360-card rounded-5 pt-2 px-0 px-md-3\">\n\n                                                <div class=\"d360-card-body\">\n\n                                                    <p class=\"pb-0 mb-4\">Em compara\u00e7\u00e3o com as ferramentas anteriores, a SysAid est\u00e1 colhendo muitos ganhos de produtividade, pois o Document360 permite publicar artigos da base de conhecimento mais r\u00e1pido. As an\u00e1lises robustas do Document360 ajudam a SysAid a responder rapidamente ao feedback dos clientes, em linha com nossos valores centrados no cliente.\n\n                                                    <\/p>\n\n                                                    <div\n\n                                                        class=\"d360-testimonial-info d-flex align-items-center gap-3 mb-4\">\n\n                                                        <div class=\"d360-testimonial-info-caption\">\n\n                                                            <h4 class=\"text-large text-dark pb-0\">Rachel <\/h4>\n\n                                                            <p class=\"text-sm text-grey pb-0\">Gerente de Produto, SysAid\n\n                                                            <\/p>\n\n                                                        <\/div>\n\n                                                    <\/div>\n\n                                                    <div class=\"text-end mt-4 mt-md-0\">\n\n                                                        <a href=\"https:\/\/document360.com\/case-study\/sysaid-created-interactive-documentation-site-for-customers\/\"\n\n                                                            class=\"text-white btn btn-primary bg-black rounded-pill border-0 d360-btn\">Saiba mais<\/a>\n\n                                                    <\/div>\n\n                                                <\/div>\n\n                                            <\/div>\n\n                                        <\/div>\n\n                                    <\/div>\n\n                                <\/div>\n\n                            <\/div>\n\n                            <div class=\"d360-slider-tile\">\n\n                                <div class=\"d360-slider-thumb position-relative\">\n\n                                    <figure class=\"mb-0\">\n\n                                        <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/testimonials\/testbg-comgate.jpg\"\n\n                                            class=\"w-100 rounded-4\">\n\n                                    <\/figure>\n\n                                <\/div>\n\n                                <div class=\"d360-slider-caption\">\n\n                                    <div class=\"row\">\n\n                                        <div class=\"col-lg-5\">\n\n                                            <div class=\"d360-card rounded-pill mb-3\">\n\n                                                <div\n\n                                                    class=\"d360-card-body py-3 px-4 d-flex align-items-center justify-content-between\">\n\n                                                    <div class=\"d360-testimonial-client-logo ps-2\">\n\n                                                        <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/customers\/comgate_logo.png\"\n\n                                                            style=\"height:35px;\">\n\n                                                    <\/div>\n\n                                                    <div class=\"slide-arrows d-flex gap-3 align-items-center\">\n\n                                                        <span class=\"slick-prev\"><\/span>\n\n                                                        <span class=\"slick-next\"><\/span>\n\n                                                    <\/div>\n\n                                                <\/div>\n\n                                            <\/div>\n\n                                            <div class=\"d360-card rounded-5 pt-2 px-0 px-md-3\">\n\n                                                <div class=\"d360-card-body\">\n\n                                                    <p class=\"pb-0 mb-4\">Antes, as liga\u00e7\u00f5es com clientes demoravam mais, porque at\u00e9 o b\u00e1sico precisava ser explicado e muitas vezes t\u00ednhamos que esperar na linha at\u00e9 eles testarem a nossa solu\u00e7\u00e3o e ela funcionar. O Document360 ajudou a aliviar a carga da nossa equipe de suporte, porque agora os clientes conseguem resolver os problemas sozinhos.<\/p>\n\n                                                    <div\n\n                                                        class=\"d360-testimonial-info d-flex align-items-center gap-3 mb-4\">\n\n                                                        <div class=\"d360-testimonial-info-caption\">\n\n                                                            <h4 class=\"text-large text-dark pb-0\">Michal Petr\u00e1k <\/h4>\n\n                                                            <p class=\"text-sm text-grey pb-0\">Gerente de Comunica\u00e7\u00e3o e Rela\u00e7\u00f5es P\u00fablicas, Comgate<\/p>\n\n                                                        <\/div>\n\n                                                    <\/div>\n\n                                                    <div class=\"text-end mt-4 mt-md-0\">\n\n                                                        <a href=\"https:\/\/document360.com\/case-study\/comgate-hosts-user-guides-for-customer-self-service-to-set-up-the-payment-gateways\/\"\n\n                                                            class=\"text-white btn btn-primary bg-black rounded-pill border-0 d360-btn\">Saiba mais<\/a>\n\n                                                    <\/div>\n\n                                                <\/div>\n\n                                            <\/div>\n\n                                        <\/div>\n\n                                    <\/div>\n\n                                <\/div>\n\n                            <\/div>\n\n                        <\/div>\n\n                    <\/div>\n\n                <\/div>\n\n            <\/div>\n\n        <\/div>\n\n\n\n        <!-- 8. Closing CTA + FAQ -->\n\n        <section class=\"pb-80 pt-5\">\n\n            <div class=\"container\">\n\n                <div class=\"row row-gap-4 align-items-center\">\n\n                    <div class=\"col-lg-5\">\n\n                        <div class=\"ikb-cta-card ikb-mesh\">\n\n                            <h2>Transforme seu manual em<br><span>algo que d\u00e1 para usar<\/span><\/h2>\n\n                            <p>Envie um cap\u00edtulo do seu PDF atual e mostraremos o resultado como um manual estruturado e pesquis\u00e1vel.<\/p>\n\n                            <div class=\"d-flex gap-3 justify-content-center flex-wrap\">\n\n                                <!-- <a href=\"https:\/\/document360.com\/pt-br\/conheca\/\" class=\"w-auto btn btn-white border-0 rounded-pill text-nowrap\">Teste gr\u00e1tis<\/a> --> <a href=\"https:\/\/document360.com\/pt-br\/request-demo\/\" class=\"btn btn-outline-light rounded-pill text-nowrap\">Solicitar demo<\/a>\n\n                            <\/div>\n\n                        <\/div>\n\n                    <\/div>\n\n\n\n                    <div class=\"col-lg-7 ps-lg-5\">\n\n                        <h2 class=\"ikb-faq-head mb-4\">Perguntas e respostas<\/h2>\n\n\n\n                        <div class=\"accordion accordion-flush ikb-faq\" id=\"ikbFaq\">\n\n                            <div class=\"accordion-item\">\n\n                                <h3 class=\"accordion-header\" id=\"ikbFaqH1\">\n\n                                    <button class=\"accordion-button\" type=\"button\" data-bs-toggle=\"collapse\"\n\n                                        data-bs-target=\"#ikbFaqC1\" aria-expanded=\"true\" aria-controls=\"ikbFaqC1\">\n\n                                        Posso criar manuais do usu\u00e1rio de produtos no Document360?\n\n                                    <\/button>\n\n                                <\/h3>\n\n                                <div id=\"ikbFaqC1\" class=\"accordion-collapse collapse show\" aria-labelledby=\"ikbFaqH1\"\n\n                                    data-bs-parent=\"#ikbFaq\">\n\n                                    <div class=\"accordion-body\">\n\n                                        Sim. Hierarquias estruturadas de categorias, subcategorias e artigos, incorpora\u00e7\u00e3o de m\u00eddia rica e um site para leitores com navega\u00e7\u00e3o adequada a manuais com v\u00e1rias se\u00e7\u00f5es.\n\n                                    <\/div>\n\n                                <\/div>\n\n                            <\/div>\n\n\n\n                            <div class=\"accordion-item\">\n\n                                <h3 class=\"accordion-header\" id=\"ikbFaqH2\">\n\n                                    <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n\n                                        data-bs-target=\"#ikbFaqC2\" aria-expanded=\"false\" aria-controls=\"ikbFaqC2\">\n\n                                        Os manuais podem ser exportados em PDF?\n\n                                    <\/button>\n\n                                <\/h3>\n\n                                <div id=\"ikbFaqC2\" class=\"accordion-collapse collapse\" aria-labelledby=\"ikbFaqH2\"\n\n                                    data-bs-parent=\"#ikbFaq\">\n\n                                    <div class=\"accordion-body\">\n\n                                        Sim. Artigos e categorias inteiras podem ser exportados para PDF, e as exporta\u00e7\u00f5es aceitam as fontes dispon\u00edveis no site e no portal, para que o visual continue consistente.\n\n                                    <\/div>\n\n                                <\/div>\n\n                            <\/div>\n\n\n\n                            <div class=\"accordion-item\">\n\n                                <h3 class=\"accordion-header\" id=\"ikbFaqH3\">\n\n                                    <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n\n                                        data-bs-target=\"#ikbFaqC3\" aria-expanded=\"false\" aria-controls=\"ikbFaqC3\">\n\n                                        Que tipos de multim\u00eddia s\u00e3o suportados em um manual?\n\n                                    <\/button>\n\n                                <\/h3>\n\n                                <div id=\"ikbFaqC3\" class=\"accordion-collapse collapse\" aria-labelledby=\"ikbFaqH3\"\n\n                                    data-bs-parent=\"#ikbFaq\">\n\n                                    <div class=\"accordion-body\">\n\n                                        Imagens, capturas de tela, v\u00eddeos e GIFs pelo editor WYSIWYG avan\u00e7ado, al\u00e9m de \u00e1rvores de decis\u00e3o interativas incorpor\u00e1veis e demos, guias passo a passo e v\u00eddeos tutoriais gerados por IA.\n\n                                    <\/div>\n\n                                <\/div>\n\n                            <\/div>\n\n\n\n                            <div class=\"accordion-item\">\n\n                                <h3 class=\"accordion-header\" id=\"ikbFaqH4\">\n\n                                    <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n\n                                        data-bs-target=\"#ikbFaqC4\" aria-expanded=\"false\" aria-controls=\"ikbFaqC4\">\n\n                                        Como os manuais se mant\u00eam precisos conforme o produto muda?\n\n                                    <\/button>\n\n                                <\/h3>\n\n                                <div id=\"ikbFaqC4\" class=\"accordion-collapse collapse\" aria-labelledby=\"ikbFaqH4\"\n\n                                    data-bs-parent=\"#ikbFaq\">\n\n                                    <div class=\"accordion-body\">\n\n                                        Lembretes de revis\u00e3o, atribui\u00e7\u00f5es no fluxo de trabalho com prazos e hist\u00f3rico completo de revis\u00f5es. Quando um artigo \u00e9 atualizado e republicado, o site mostra na hora a vers\u00e3o aprovada mais recente.\n\n                                    <\/div>\n\n                                <\/div>\n\n                            <\/div>\n\n\n\n                            <div class=\"accordion-item\">\n\n                                <h3 class=\"accordion-header\" id=\"ikbFaqH5\">\n\n                                    <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n\n                                        data-bs-target=\"#ikbFaqC5\" aria-expanded=\"false\" aria-controls=\"ikbFaqC5\">\n\n                                        Podemos publicar manuais em v\u00e1rios idiomas?\n\n                                    <\/button>\n\n                                <\/h3>\n\n                                <div id=\"ikbFaqC5\" class=\"accordion-collapse collapse\" aria-labelledby=\"ikbFaqH5\"\n\n                                    data-bs-parent=\"#ikbFaq\">\n\n                                    <div class=\"accordion-body\">\n\n                                        Sim. Cada artigo pode ter v\u00e1rias vers\u00f5es de idioma, e os leitores alternam entre elas no site, para que usu\u00e1rios do mundo todo leiam as instru\u00e7\u00f5es no pr\u00f3prio idioma.\n\n                                    <\/div>\n\n                                <\/div>\n\n                            <\/div>\n\n\n\n                            <div class=\"accordion-item\">\n\n                                <h3 class=\"accordion-header\" id=\"ikbFaqH6\">\n\n                                    <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n\n                                        data-bs-target=\"#ikbFaqC6\" aria-expanded=\"false\" aria-controls=\"ikbFaqC6\">\n\n                                        Podemos importar os manuais que j\u00e1 temos?\n\n                                    <\/button>\n\n                                <\/h3>\n\n                                <div id=\"ikbFaqC6\" class=\"accordion-collapse collapse\" aria-labelledby=\"ikbFaqH6\"\n\n                                    data-bs-parent=\"#ikbFaq\">\n\n                                    <div class=\"accordion-body\">\n\n                                        Sim. A importa\u00e7\u00e3o de PDF e Word converte manuais existentes em artigos estruturados, ent\u00e3o a migra\u00e7\u00e3o \u00e9 um ponto de partida, e n\u00e3o uma reescrita.\n\n                                    <\/div>\n\n                                <\/div>\n\n                            <\/div>\n\n                        <\/div>\n\n                    <\/div>\n\n\n\n                <\/div>\n\n            <\/div>\n\n        <\/section>\n\n    <\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"Software de manual do usu\u00e1rio Do PDF de 100 p\u00e1ginas a respostas instant\u00e2neas &#8230;","protected":false},"author":43,"featured_media":24096,"parent":20435,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/solutions.php","meta":{"footnotes":""},"class_list":["post-20321","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Software para Manuais: Crie Documenta\u00e7\u00e3o Profissional<\/title>\n<meta name=\"description\" content=\"Crie manuais de usu\u00e1rio digitais que suas equipes podem confiar. 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