Modern Help Authoring Tool to Create
and Organize Help Files
Create Quicker Help Documentation, User Manuals, Technical Documentations & more.
Trusted by global brands
#1 rated knowledge base software among leading platforms
MEET DOCUMENT360
Everything you need, in one place
Features that matter the most to improve your overall article publishing and consumption experience.
Knowledge Base Portal
For Editors, Writers, and Reviewers
An advanced portal for content producers, with the state of the art editor, category manager, analytics and more.
Knowledge Base Site
For Customers and Employees
Brand, style, and create a public or private knowledge base with a custom home page and domain.
Widget
For your websites and applications
An embeddable widget that connects your product or website to your knowledge base so users can get answers instantly.
API Documentation
Developer Tools
Create customizable API documentation automatically for customers & developers at a scale.
Why Choose Document360?
10,000+ people build better customer experiences with Document360
Create & Manage Easily
Advanced portal with the content editor, category manager, versioning, and more.
Real-time Search Engine
An AI-powered search engine that returns context-based results in seconds for customers.
Branding & Customization
Style your user manuals & documentation with branded colors, custom domain & more.
Analytics
Get insights about user engagement and make data-backed decisions.
Collect Rating & Feedback
Allow users to rate your manuals through feedback & make your articles better.
Integrations & Extensions
Connect Document360 to your favorite tools using built-in integrations.
Scale your customer service without increasing support cost
Third-party
Connect with your business tools
Help your customers with a fully functional knowledge base that they can use to solve problems. Make it easy for your customers to learn how to use their product with Document360.
120+
Integrations
24/7
Migration assistance
