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The #1 Alternative to Helpjuice for people that value personalization

Create a knowledge base that aligns with your brand

Document360 gives you unlimited options to control the look and feel of your knowledge base.

Fueling Knowledge bases for companies like

  • microsoft
  • Stackify
  • Customer.io
  • Harvard
  • Reggora
  • Mambu

Document360 Use Cases

What can you build with Document360?

Product Help Docs

Product Help Docs

Build a world-class, self-service knowledge base for your SaaS products.

Technical Documentation

Technical Documentation

Create how-to guides, tutorials, reference docs, system docs, and release notes.

Online User Guides

Online User Guides

Replace offline, static, PDF user guides with guides you can always keep up-to-date.

FAQs

FAQs

Build FAQ pages that constantly require adding or updating Questions & Answers.

Internal knowledge base

Internal knowledge base

Build a private, login required, documentation for employees or clients.

Standard Operating Procedures

Standard Operating Procedures

Build SOP’s like employee handbooks or sales/marketing playbook.

Spend more time learning how to use the tool, than writing documentation

“It can take too much customization to get it to ‘feel’ right for what you’re doing.”


Verified Helpjuice review on Capterra

People who use Helpjuice say it has “limited editing capabilities

“I’d like more hands-on editing ability. Fonts, the look, etc, and not have to rely on Helpjuice’s admins.”


Verified Helpjuice review on Capterra

Can’t control how their content looks when they hit ‘publish’

“Sometimes the article formats look different when you’re editing content from when you publish it.”


Verified Helpjuice review on G2.com

People who use Helpjuice say it has “limited editing capabilities

“On the harder side to customize templates and make things your own.”


Verified Helpjuice review on Capterra

Are frustrated with the lack of editing capabilities

“Could do with a couple of improvements for publishing articles — lacks some of the capabilities for creating content.”


Verified Helpjuice review on Capterra

People who use Helpjuice say it has “limited editing capabilities

“There are some things I miss, like the ability to edit articles from the article page itself.”


Verified Helpjuice review on Capterra

Customer Reviews

Create or make changes with absolutely no HTML/CSS experience required

Document360 removes roadblocks that stifles your creativity. Your entire team can contribute without learning a line of code.

Book a Demo

Unlike Helpjuice

Customizing your knowledge base is a breeze with Document360

Our markdown editor lets you control the look and feel of your articles. Document360 gives you the flexibility to customize templates, formatting, coding, and every aspect of your documentation.

Product Help Docs

Designed for your whole team

Quickly move from sign up to writing, with a clean interface that makes it easy to publish articles

Product Help Docs

Fully customizable editor

Change the look and feel of your knowledge base with custom headers, landing pages, and branding options.

Product Help Docs

Publish rich documentation

Collaborate company-wide dragging and dropping multimedia content to your articles.

Pay half the price — double your control on customization

Document360 Helpjuice
Lower tier $49/mo $120/mo
Mid tier $149/mo $200/mo
Free trial No credit card required Credit card required
Annual pricing ×
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“You’ll be hard pressed to find a knowledge base solution that offers everything that Document360 does at a price point that fits your budget.”

– Aliya Rafi, Assistant Manager – EY

Document360 vs Helpjuice

Customization features comparison

Document360 Helpjuice
Markdown support Advanced markdown editor Basic markdown editor
Notifications Slack, Microsoft Teams and Email Email
Multilingual support Over 17 languages 12 languages
Ease of use No coding required Might require coding
Auditing Full auditing capabilities Article level auditing
Access control Customizable role-based access Predefined
Video and audio support ×
Interlinking ×
Difference viewer ×
Callout alert ×
Project level versioning ×
Importing/Exporting ×
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Need help in Migration?

Need help in Migration?

Easily migrate from 100+ sites, including Helpjuice, ReadMe, ClickHelp, Intercom, WordPress, Confluence, Zendesk, Github and more.

Let’s figure out your must-have features together

Start a Document360 free trial or book a demo with one of our knowledge base experts today.

Get set-up in minutes so you can get back to writing

We’ll help you import your current content into Document360 — while preserving all categories and formatting. Log in and find everything organized just the way it was in your previous platform.

“Document360 has given us the customizability of a static site generator without the development, upkeep, or learning curve!”

– Dustin Smith – Technical Writer, Mambu