{"id":20335,"date":"2021-05-19T08:57:37","date_gmt":"2021-05-19T08:57:37","guid":{"rendered":"https:\/\/document360.com\/?page_id=20335"},"modified":"2025-10-15T08:33:14","modified_gmt":"2025-10-15T08:33:14","slug":"base-de-conocimientos-de-saas","status":"publish","type":"page","link":"https:\/\/document360.com\/es\/soluciones\/base-de-conocimientos-de-saas\/","title":{"rendered":"Base de conocimientos de SaaS"},"content":{"rendered":"<div class=\"d360-hero pt-80 position-relative overflow-x-hidden\">\r\n    <figure class=\"head-shape head-shape-1\">\r\n        <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/hero-background-gradient.png\" alt=\"Gradiente\"\/>\r\n    <\/figure>\r\n    <figure class=\"head-shape head-shape-2\">\r\n        <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/hero-background-gradient.png\" alt=\"Gradiente\"\/>\r\n    <\/figure>\r\n    <div class=\"container pt-5\">\r\n        <div class=\"row d-flex flex-column align-items-center justify-content-center z-index-10 position-relative\">\r\n            <div class=\"col-lg-9 mb-2 mb-lg-0 text-center\">\r\n                <p class=\"highlight-new text-xs py-1 px-3 mb-2 text-white border-radius d-inline-block font-weight-500\">\r\n Base de conocimientos de SaaS<\/p>\r\n                <h1 class=\"h1_xxlarge mb-1\">Base de conocimiento SaaS para cada etapa del viaje al cliente<\/h1>\r\n            <\/div>\r\n            <div class=\"col-lg-7 text-center\">\r\n                <p class=\"px-lg-5 mb-4\">Convierte la documentaci\u00f3n de SaaS en respuestas instant\u00e1neas ofrecidas con precisi\u00f3n de IA que se siente tan intuitiva como una conversaci\u00f3n con ChatGPT.<\/p>\r\n                <div class=\"d-flex ps-lg-5 align-items-center justify-content-center\">\r\n                    <a href=\"\/es\/inscribirse\/\" class=\"btn btn-secondary text-nowrap\">Iniciar prueba gratuita<\/a>\r\n                    <a href=\"https:\/\/document360.com\/es\/request-demo\/\" class=\"btn btn-outline-dark text-nowrap ms-3\">Reserva una Demo<\/a>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"container px-lg-0 pt-80\">\r\n        <div class=\"row justify-content-center\">\r\n            <div class=\"col-lg-10 text-center\">\r\n                <picture class=\"shadow-secondary-color border-radius-sm overflow-hidden\">\r\n                  <source class=\"w-100\" srcset=\"\/wp-content\/themes\/document360\/images\/solutions\/img-hero-sass.webp?ver=2\" type=\"image\/webp\">\r\n                  <img decoding=\"async\" class=\"w-100\" alt=\"Base de Conocimiento Saas\" src=\"\/wp-content\/themes\/document360\/images\/solutions\/img-hero-sass.svg?ver=2\"\/>\r\n              <\/source><\/picture>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\r\n<div class=\"d360_trusted_by py-5\">\r\n    <div class=\"container position-relative z-index-10\">\r\n        <p class=\"text-large\">La confianza de las compa\u00f1\u00edas SaaS en todo el mundo <\/p>\r\n        <div class=\"row\">\r\n            <ul>\r\n                <li>\r\n                    <img decoding=\"async\" alt=\"Panam\u00e1\" src=\"\/wp-content\/themes\/document360\/images\/customers\/panaya-logo-color.png\"\/>\r\n                <\/li>\r\n                <li>\r\n                    <img decoding=\"async\" style=\"max-height: 36px\" alt=\"Insider\" src=\"\/wp-content\/themes\/document360\/images\/customers\/insider-logo-color.png?ver=2\"\/>\r\n                <\/li>\r\n                <li>\r\n                    <img decoding=\"async\" alt=\"Whatfix\" src=\"\/wp-content\/themes\/document360\/images\/customers\/whatfix-logo-color.png\"\/>\r\n                <\/li>\r\n                <li><img decoding=\"async\" style=\"max-height: 20px\" src=\"\/wp-content\/themes\/document360\/images\/customers\/netflix-logo-color.png\" alt=\"netflix\"\/><\/li>\r\n                <li>\r\n                    <img decoding=\"async\" alt=\"ctera\" src=\"\/wp-content\/themes\/document360\/images\/customers\/ctera-color-logo.png\"\/>\r\n                <\/li>\r\n              <li><img decoding=\"async\" style=\"max-height: 18px\" src=\"\/wp-content\/themes\/document360\/images\/customers\/vmware-logo-color.png\" alt=\"vmware\"\/><\/li>\r\n\r\n            <\/ul>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\r\n<div class=\"d360-stacking py-5\">\r\n    <div class=\"container\">\r\n        <div class=\"row justify-content-center\">\r\n            <div class=\"col-lg-4\">\r\n                <h2 class=\"sticky-top\">Documentaci\u00f3n SaaS que se ajusta a sus requerimientos de negocio \u00fanicos<\/h2>\r\n            <\/div>\r\n            <div class=\"d360-stacking-card col-lg-7 ps-lg-5\">\r\n                <div class=\"d360-card border-0 feature-block-1 border p-3 mb-5\">\r\n                    <div class=\"d360-card-body p-5 position-relative\">\r\n                        <div class=\"row align-items-center justify-content-between\">\r\n                            <div class=\"col-lg-12 pb-4 pb-lg-0\">\r\n                                <h3 class=\"pe-lg-5\">Base de conocimientos<\/h3>\r\n                                <p class=\"pe-lg-4\">Construir una base de conocimiento no es s\u00f3lo sobre el contenido, sino sobre el impacto. Document360 ayuda a las empresas SaaS a deshacerse de las consultas de apoyo a trav\u00e9s de un autoservicio intuitivo y mejorado por la AI.<\/p>\r\n                                <ul class=\"check-list-new mb-5\">\r\n                                    <li>Reduce los tickets de soporte entre un 20 y un 30%<\/li>\r\n                                    <li>Hasta 70% de deflexi\u00f3n de tickets<\/li>\r\n                                <\/ul>\r\n                                <picture class=\"overflow-hidden z-index-10 border-radius position-relative mb-3\">\r\n                                    <source srcset=\"\/wp-content\/themes\/document360\/images\/solutions\/sass-knowledge-base.webp?ver=2\" type=\"image\/webp\">\r\n                                    <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/solutions\/sass-knowledge-base.svg?ver=2\" alt=\"Base de conocimientos\"\/>\r\n                                <\/source><\/picture>\r\n\r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <div class=\"d360-card border-0 feature-block-2 border p-3 mb-5\">\r\n                    <div class=\"d360-card-body p-5 position-relative\">\r\n                        <div class=\"row align-items-center justify-content-between\">\r\n                            <div class=\"col-lg-12 pb-4 pb-lg-0\">\r\n                                <h3>Documentaci\u00f3n del software <\/h3>\r\n                                <p class=\"pe-lg-4\">Colaboraci\u00f3n sin cuellos de botella. Documentaci\u00f3n que evoluciona en tiempo real, sincronizada con cada actualizaci\u00f3n de producto.<\/p>\r\n                                <ul class=\"check-list-new mb-5\">\r\n                                    <li>20-30% menos tickets de soporte<\/li>\r\n                                    <li>Contenido que escala junto a tu producto<\/li>\r\n                                <\/ul>\r\n                                <picture class=\"overflow-hidden z-index-10 border-radius position-relative mb-3\">\r\n                                    <source srcset=\"\/wp-content\/themes\/document360\/images\/solutions\/sass-software-documentation.webp?ver=2\" type=\"image\/webp\">\r\n                                    <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/solutions\/sass-software-documentation.svg?ver=3\" alt=\"Documentaci\u00f3n del software\"\/>\r\n                                <\/source><\/picture>\r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <div class=\"d360-card border-0 feature-block-3 border p-3\">\r\n                    <div class=\"d360-card-body p-5 position-relative\">\r\n                        <div class=\"row align-items-center justify-content-between\">\r\n                            <div class=\"col-lg-12 pb-4 pb-lg-0\">\r\n                                <h3 class=\"pe-lg-5 me-lg-5\">Manual del usuario<\/h3>\r\n                                <p class=\"pe-lg-4\">Potenciar a los usuarios a trav\u00e9s de una gu\u00eda intuitiva y consciente del contexto que haga que su producto se pegue.<\/p>\r\n                                <ul class=\"check-list-new mb-5\">\r\n                                    <li>Incorporaci\u00f3n m\u00e1s r\u00e1pida y suave<\/li>\r\n                                    <li>Mejorada la adopci\u00f3n del usuario<\/li>\r\n                                <\/ul>\r\n                                <picture class=\"overflow-hidden z-index-10 border-radius position-relative mb-3\">\r\n                                    <source srcset=\"\/wp-content\/themes\/document360\/images\/solutions\/sass-user-manual.webp?ver=2\" type=\"image\/webp\">\r\n                                    <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/solutions\/sass-user-manual.svg?ver=2\" alt=\"Manual del usuario\"\/>\r\n                                <\/source><\/picture>\r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                <div class=\"d360-card border-0 feature-block-4 border p-3\">\r\n                    <div class=\"d360-card-body p-5 position-relative\">\r\n                        <div class=\"row align-items-center justify-content-between\">\r\n                            <div class=\"col-lg-12 pb-4 pb-lg-0\">\r\n                                <h3 class=\"pe-lg-5 me-lg-5\">SOP <\/h3>\r\n                                <p class=\"pe-lg-4\">Facilita la creaci\u00f3n, actualizaci\u00f3n y compartici\u00f3n de los equipos a trav\u00e9s de SO, asegurando la alineaci\u00f3n en cada etapa de crecimiento.<\/p>\r\n                                <ul class=\"check-list-new mb-5\">\r\n                                    <li>Menos errores operativos<\/li>\r\n                                    <li>Mejor alineaci\u00f3n de equipo<\/li>\r\n                                <\/ul>\r\n                                <picture class=\"overflow-hidden z-index-10 border-radius position-relative mb-3\">\r\n                                    <source srcset=\"\/wp-content\/themes\/document360\/images\/solutions\/sass-sop.webp?ver=2\" type=\"image\/webp\">\r\n                                    <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/solutions\/sass-sop.svg?ver=2\" alt=\"SOP\"\/>\r\n                                <\/source><\/picture>\r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                <div class=\"d360-card border-0 feature-block-5 border p-3\">\r\n                    <div class=\"d360-card-body p-5 position-relative\">\r\n                        <div class=\"row align-items-center justify-content-between\">\r\n                            <div class=\"col-lg-12 pb-4 pb-lg-0\">\r\n                                <h3 class=\"pe-lg-5 me-lg-5\">Documentaci\u00f3n de la API <\/h3>\r\n                                <p class=\"pe-lg-4\">Documentaci\u00f3n interactiva y de primer desarrollador que acelera las integraciones y profundice la confianza de los socios.<\/p>\r\n                                <ul class=\"check-list-new mb-5\">\r\n                                    <li>Ciclos de integraci\u00f3n m\u00e1s r\u00e1pidos<\/li>\r\n                                    <li>Solicitudes de soporte al desarrollador menos<\/li>\r\n                                <\/ul>\r\n                                <picture class=\"overflow-hidden z-index-10 border-radius position-relative mb-3\">\r\n                                    <source srcset=\"\/wp-content\/themes\/document360\/images\/solutions\/sass-api-documentation.webp?ver=2\" type=\"image\/webp\">\r\n                                    <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/solutions\/sass-api-documentation.svg?ver=2\" alt=\"Documentaci\u00f3n de la API\"\/>\r\n                                <\/source><\/picture>\r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\r\n<!-- D360 horizontal slider -->\r\n<div id=\"hz-feature-bg\" class=\"feature-section-wrapper mt-80\">\r\n    <!-- The sticky header for our section -->\r\n    <div id=\"top-sticky-feature\" class=\"py-4\">\r\n        <div class=\"container\">\r\n            <div class=\"row justify-content-center\">\r\n                <div class=\"col-lg-5 text-center\">\r\n                    <h2 class=\"pb-0\">Todo lo que necesita para alimentar su documentaci\u00f3n de SaaS<\/h2>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <!-- D360 horizontal slider-->\r\n    <div class=\"d360-feature-hz pb-80\">\r\n        <!-- This inner container is what will stick to the viewport -->\r\n        <div class=\"feature-sticky-content\">\r\n            <div class=\"d360-hz-feature container d-block d-lg-flex\">\r\n                <!-- Panel 1 -->\r\n                <div class=\"d360-hz-feature_block d-block d-lg-flex align-items-center mb-5 mb-lg-0\" id=\"section-public\">\r\n                    <div class=\"row d-flex align-items-center justify-content-between flex-md-row-reverse\">\r\n                        <div class=\"col-lg-7\">\r\n                            <picture class=\"overflow-hidden box-shadow z-index-10 position-relative mb-4 mb-lg-0\">\r\n                                <source srcset=\"\/wp-content\/themes\/document360\/images\/solutions\/sass-ai-generated-faqs.webp\" type=\"image\/webp\"\/>\r\n                                <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/solutions\/sass-ai-generated-faqs.svg\" alt=\"FAQs generadas por IA\"\/>\r\n                            <\/picture>\r\n                        <\/div>\r\n                        <div class=\"col-lg-5 pe-lg-5\">\r\n                            <div class=\"feature-block-content\">\r\n                                <h3>FAQs generadas por IA<\/h3>\r\n                                <p>Preguntas repetitivas respondieron al instante, liberando equipos de apoyo para interacciones de mayor valor.<\/p>\r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                <!-- Panel 2 -->\r\n                <div class=\"d360-hz-feature_block d-block d-lg-flex align-items-center mb-5 mb-lg-0\" id=\"section-private\">\r\n                    <div class=\"row d-flex align-items-center justify-content-between flex-md-row-reverse\">\r\n                        <div class=\"col-lg-7\">\r\n                            <picture class=\"overflow-hidden box-shadow z-index-10 position-relative mb-4 mb-lg-0\">\r\n                                <source srcset=\"\/wp-content\/themes\/document360\/images\/solutions\/sass-interactive-decision-trees.webp?ver=2\" type=\"image\/webp\">\r\n                                <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/solutions\/sass-interactive-decision-trees.svg?ver=2\" alt=\"\u00c1rbol de Decisiones Interactivo\"\/>\r\n                            <\/source><\/picture>\r\n                        <\/div>\r\n                        <div class=\"col-lg-5 pe-lg-5\">\r\n                            <div class=\"feature-block-content\">\r\n                                <h3>\u00c1rboles de decisi\u00f3n interactivos<\/h3>\r\n                                <p>Reemplace FAQs est\u00e1ticos con gu\u00edas interactivas paso a paso para asegurar que los clientes sigan un camino de resoluci\u00f3n personalizada. <\/p>\r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                <!-- Panel 3 -->\r\n                <div class=\"d360-hz-feature_block d-block d-lg-flex align-items-center mb-5 mb-lg-0\" id=\"section-mixed\">\r\n                    <div class=\"row d-flex align-items-center justify-content-between flex-md-row-reverse\">\r\n                        <div class=\"col-lg-7\">\r\n                            <picture class=\"overflow-hidden box-shadow z-index-10 position-relative mb-4 mb-lg-0\">\r\n                              <source srcset=\"\/wp-content\/themes\/document360\/images\/solutions\/sass-ai-powered-search.webp?ver=2\" type=\"image\/webp\">\r\n                              <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/solutions\/sass-ai-powered-search.svg?ver=2\" alt=\"B\u00fasqueda AI-Powered\"\/>\r\n                          <\/source><\/picture>\r\n                        <\/div>\r\n                        <div class=\"col-lg-5 pe-lg-5\">\r\n                            <div class=\"feature-block-content\">\r\n                                <h3>B\u00fasqueda AI-Powered<\/h3>\r\n                                <p>Equipa a tus clientes y equipos con una b\u00fasqueda al estilo ChatGPT que sienta conversaci\u00f3n.<\/p>\r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                <!-- Panel 4 -->\r\n                <div class=\"d360-hz-feature_block d-block d-lg-flex align-items-center mb-5 mb-lg-0\" id=\"section-mixed\">\r\n                    <div class=\"row d-flex align-items-center justify-content-between flex-md-row-reverse\">\r\n                        <div class=\"col-lg-7\">\r\n                            <picture class=\"overflow-hidden box-shadow z-index-10 position-relative mb-4 mb-lg-0\">\r\n                              <source srcset=\"\/wp-content\/themes\/document360\/images\/solutions\/sass-knowledge-analytics.webp?ver=2\" type=\"image\/webp\">\r\n                              <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/solutions\/sass-knowledge-analytics.svg?ver=2\" alt=\"An\u00e1lisis de conocimientos\"\/>\r\n                          <\/source><\/picture>\r\n                        <\/div>\r\n                        <div class=\"col-lg-5 pe-lg-5\">\r\n                            <div class=\"feature-block-content\">\r\n                                <h3>An\u00e1lisis de conocimientos<\/h3>\r\n                                <p>El acceso apunta a identificar lagunas, optimizar art\u00edculos de bajo rendimiento y mejorar continuamente la IR autoservicio.<\/p>\r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                <!-- Empty Panel for spacing -->\r\n                <div class=\"d360-hz-feature_block d-none d-lg-flex align-items-center\" id=\"section-empty\"\/><\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\r\n<!-- D360 horizontal slider -->\r\n\r\n<!-- <div class=\"feature-testimonial position-relative py-80\">\r\n  <div class=\"shape-new-1\"><img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/new\/shape-gradient.svg\"><\/div>\r\n  <div class=\"container\">\r\n      <div class=\"row justify-content-center align-items-center\">\r\n          <div class=\"col-md-9 text-center\">\r\n              <div class=\"c-logo mb-5\">\r\n                  <img decoding=\"async\" alt=\"Zumen\" src=\"https:\/\/d360v2staging.wpengine.com\/wp-content\/themes\/document360\/images\/customers\/zumen-grey.svg\">\r\n              <\/div>\r\n              <p class=\"pb-3 px-lg-5 mx-lg-5\"><em>\u201cDocument360\u2019s KB widget is available on every page of our\r\n                      application. The widget provides documentation relevant to the page the customer is viewing,\r\n                      making it seamless experience to get contextual help.\u201d<\/em><\/p>\r\n              <p class=\"text-xs text-grey pb-0\">Mary Shalin | Senior Technical Writer<\/p>\r\n          <\/div>\r\n      <\/div>\r\n  <\/div>\r\n<\/div> -->\r\n\r\n<div class=\"d360-role py-80\">\r\n    <div class=\"container\">\r\n        <div class=\"row\">\r\n            <div class=\"col-lg-6 mb-5\">\r\n                <h2>Construir para cada <br class=\"d-none d-lg-block\"\/>rol que da forma a SaaS <\/h2>\r\n            <\/div>\r\n        <\/div>\r\n        <div class=\"row justify-content-between align-items-center\">\r\n            <div class=\"col-lg-6 pe-lg-5 mb-5 mb-lg-0\">\r\n                <div class=\"accordion-wrapper\">\r\n                    <div class=\"accordion accordion-flush\" id=\"accordionFlushExample\">\r\n                        <div class=\"accordion-item\">\r\n                            <h2 class=\"accordion-header pb-2\" id=\"flush-headingFour\">\r\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapseFour\" aria-expanded=\"true\" aria-controls=\"flush-collapseFour\">Para escritores t\u00e9cnicos<\/button>\r\n                            <\/h2>\r\n                            <div id=\"flush-collapseFour\" class=\"accordion-collapse collapse show\" aria-labelledby=\"flush-headingFour\" data-bs-parent=\"#accordionFlushExample\" style=\"\">\r\n                                <div class=\"accordion-body\">\r\n                                    <ul class=\"check-list-new mb-0\">\r\n                                        <li>Reduce el trabajo con la colaboraci\u00f3n en tiempo real y el control de versiones<\/li>\r\n                                        <li>Recortar la documentaci\u00f3n en un 50%<\/li>\r\n                                        <li>Publicar estructurado, documentos listos para SEO sin esfuerzo<\/li>\r\n                                    <\/ul>\r\n                                <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n                        <div class=\"accordion-item\">\r\n                            <h2 class=\"accordion-header pb-2\" id=\"flush-headingTwo\">\r\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapseTwo\" aria-expanded=\"false\" aria-controls=\"flush-collapseTwo\">Para Equipos de Soporte al Cliente<\/button>\r\n                            <\/h2>\r\n                            <div id=\"flush-collapseTwo\" class=\"accordion-collapse collapse\" aria-labelledby=\"flush-headingTwo\" data-bs-parent=\"#accordionFlushExample\" style=\"\">\r\n                                <div class=\"accordion-body\">\r\n                                    <ul class=\"check-list-new mb-0\">\r\n                                        <li>Deshabilita 40-60% de los tickets repetitivos con autoservicio<\/li>\r\n                                        <li>Acceder al conocimiento interno instant\u00e1neo con wikis privados<\/li>\r\n                                        <li>Reduce el tiempo de entrenamiento de los agentes en un 45%<\/li>\r\n                                    <\/ul>\r\n                                <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n                        <div class=\"accordion-item\">\r\n                            <h2 class=\"accordion-header pb-2\" id=\"flush-headingOne\">\r\n                                <button class=\"accordion-button\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapseOne\" aria-expanded=\"false\" aria-controls=\"flush-collapseOne\">Para gestores de productos<\/button>\r\n                            <\/h2>\r\n                            <div id=\"flush-collapseOne\" class=\"accordion-collapse collapse\" aria-labelledby=\"flush-headingOne\" data-bs-parent=\"#accordionFlushExample\" style=\"\">\r\n                                <div class=\"accordion-body\">\r\n                                    <ul class=\"check-list-new mb-0\">\r\n                                        <li>Minimiza la confusi\u00f3n posterior a la liberaci\u00f3n y picos de tickets<\/li>\r\n                                        <li>Validar la adopci\u00f3n de caracter\u00edsticas con an\u00e1lisis de conocimiento<\/li>\r\n                                        <li>Mejorar los bucles de comentarios del cliente con contenido estructurado<\/li>\r\n                                    <\/ul>\r\n                                <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n\r\n                        <div class=\"accordion-item\">\r\n                            <h2 class=\"accordion-header pb-2\" id=\"flush-headingThree\">\r\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapseThree\" aria-expanded=\"false\" aria-controls=\"flush-collapseThree\">Para desarrolladores<\/button>\r\n                            <\/h2>\r\n                            <div id=\"flush-collapseThree\" class=\"accordion-collapse collapse\" aria-labelledby=\"flush-headingThree\" data-bs-parent=\"#accordionFlushExample\" style=\"\">\r\n                                <div class=\"accordion-body\">\r\n                                    <ul class=\"check-list-new mb-0\">\r\n                                        <li>Entrega documentaci\u00f3n de API limpia e interactiva<\/li>\r\n                                        <li>Cortar consultas de soporte de integraci\u00f3n a casi la mitad<\/li>\r\n                                        <li>Pasar menos tiempo explicando y m\u00e1s tiempo codificando<\/li>\r\n                                    <\/ul>\r\n                                <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n\r\n                        <div class=\"accordion-item\">\r\n                            <h2 class=\"accordion-header pb-2\" id=\"flush-headingFive\">\r\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapseFive\" aria-expanded=\"false\" aria-controls=\"flush-collapseFive\">Para gestores de \u00e9xito de clientes<\/button>\r\n                            <\/h2>\r\n                            <div id=\"flush-collapseFive\" class=\"accordion-collapse collapse\" aria-labelledby=\"flush-headingFive\" data-bs-parent=\"#accordionFlushExample\" style=\"\">\r\n                                <div class=\"accordion-body\">\r\n                                    <ul class=\"check-list-new mb-0\">\r\n                                        <li>Monitorear el compromiso de la base de conocimiento para anticipar los riesgos de estragos<\/li>\r\n                                        <li>Potenciar a los clientes con contenido que impulsa la adopci\u00f3n de caracter\u00edsticas<\/li>\r\n                                        <li>Reduce la fricci\u00f3n de embarque con gu\u00edas intuitivas y buscables<\/li>\r\n                                    <\/ul>\r\n                                <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"col-lg-6\">\r\n                <figure class=\"mb-0\">\r\n                    <source srcset=\"\/wp-content\/themes\/document360\/images\/new\/solutions\/img-saas-role.webp?ver=2\" type=\"image\/webp\">\r\n                    <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/new\/solutions\/img-saas-role.svg?ver=2\"\/>\r\n                <\/source><\/figure>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\r\n<div class=\"bg-gradient-center\">\r\n    <!-- Testimonials -->\r\n    <div class=\"d360-new-testimonial position-relative pt-5 pb-80\">\r\n        <div class=\"container\">\r\n            <div class=\"row mb-5\">\r\n                <div class=\"col-lg-12 text-center\">\r\n                    <h2 class=\"text-white\">Nuestros clientes lo dicen mejor\r\n                    <\/h2>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"row justify-content-center\">\r\n                <div class=\"col-lg-12\">\r\n                    <div class=\"d360-slider-inner rounded-4\">\r\n                        <div class=\"d360-slider-tile\">\r\n                            <div class=\"d360-slider-thumb position-relative\">\r\n                                <figure class=\"mb-0\">\r\n                                    <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/testimonials\/testbg-aspire.jpg\" class=\"w-100 rounded-4\"\/>\r\n                                <\/figure>\r\n                            <\/div>\r\n                            <div class=\"d360-slider-caption\">\r\n                                <div class=\"row\">\r\n                                    <div class=\"col-lg-5\">\r\n                                        <div class=\"d360-card rounded-pill mb-3\">\r\n                                            <div class=\"d360-card-body py-3 px-4 d-flex align-items-center justify-content-between\">\r\n                                                <div class=\"d360-testimonial-client-logo ps-2\">\r\n                                                    <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/customers\/aspire-logo-color.png\" style=\"height:35px;\"\/>\r\n                                                <\/div>\r\n                                                <div class=\"slide-arrows d-flex gap-3 align-items-center\">\r\n                                                    <span class=\"slick-prev\"><\/span>\r\n                                                    <span class=\"slick-next\"><\/span>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                        <\/div>\r\n                                        <div class=\"d360-card rounded-5 pt-2 px-0 px-md-3\">\r\n                                            <div class=\"d360-card-body\">\r\n                                                <p class=\"pb-0 mb-4\">Document360 ha estado ayudando a usar en el pasado\r\n tres a\u00f1os de muchas maneras como crear y compartir t\u00e9cnicas efectivas\r\n documentaci\u00f3n, comunicando todas sus versiones de caracter\u00edsticas de una manera organizada.\r\n                                                <\/p>\r\n                                                <div class=\"d360-testimonial-info d-flex align-items-center gap-3 mb-4\">\r\n                                                    <div class=\"d360-testimonial-info-caption\">\r\n                                                        <h4 class=\"text-large text-dark pb-0\">Kendal Walton <\/h4>\r\n                                                        <p class=\"text-sm text-grey pb-0\">Coordinaci\u00f3n de soporte &amp; Administrador de documentaci\u00f3n, Aspire<\/p>\r\n                                                    <\/div>\r\n                                                <\/div>\r\n                                                <div class=\"text-end mt-4 mt-md-0\">\r\n                                                    <a href=\"\/case-study\/aspire-experience-with-document360-documentation-tool-for-saas-empresas\/\" class=\"text-white btn btn-primary bg-black rounded-pill border-0 d360-btn\">Leer estudio de caso<\/a>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n                        <div class=\"d360-slider-tile\">\r\n                            <div class=\"d360-slider-thumb position-relative\">\r\n                                <figure class=\"mb-0\">\r\n                                    <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/testimonials\/testbg-networkninja.jpg\" class=\"w-100 rounded-4\"\/>\r\n                                <\/figure>\r\n                            <\/div>\r\n                            <div class=\"d360-slider-caption\">\r\n                                <div class=\"row\">\r\n                                    <div class=\"col-lg-5\">\r\n                                        <div class=\"d360-card rounded-pill mb-3\">\r\n                                            <div class=\"d360-card-body py-3 px-4 d-flex align-items-center justify-content-between\">\r\n                                                <div class=\"d360-testimonial-client-logo ps-2\">\r\n                                                    <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/customers\/network-ninja-color-logo.png\" style=\"height:30px;\"\/>\r\n                                                <\/div>\r\n                                                <div class=\"slide-arrows d-flex gap-3 align-items-center\">\r\n                                                    <span class=\"slick-prev\"><\/span>\r\n                                                    <span class=\"slick-next\"><\/span>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                        <\/div>\r\n                                        <div class=\"d360-card rounded-5 pt-2 px-0 px-md-3\">\r\n                                            <div class=\"d360-card-body\">\r\n                                                <p class=\"pb-0 mb-4\">La aprobaci\u00f3n de Document360 nos ha permitido manejar\r\n clientes con problemas mayores mejor porque correos electr\u00f3nicos y tickets b\u00e1sicos\r\n casi han dejado de entrar. preguntas b\u00e1sicas como \u201c\u00bfC\u00f3mo inicio sesi\u00f3n?\u201d\r\n o \u201c\u00bfC\u00f3mo puedo restablecer mi contrase\u00f1a\u201d han disminuido. <\/p>\r\n                                                <div class=\"d360-testimonial-info d-flex align-items-center gap-3 mb-4\">\r\n                                                    <div class=\"d360-testimonial-info-caption\">\r\n                                                        <h4 class=\"text-large text-dark pb-0\">Alison Bovaird <\/h4>\r\n                                                        <p class=\"text-sm text-grey pb-0\">Especialista de Capacitaci\u00f3n y Documentaci\u00f3n en Red Ninja\r\n                                                        <\/p>\r\n                                                    <\/div>\r\n                                                <\/div>\r\n                                                <div class=\"text-end mt-4 mt-md-0\">\r\n                                                    <a href=\"\/case-study\/network-ninja-integrated-kb-assistant-to-upgradve-customer-experience\/\" class=\"text-white btn btn-primary bg-black rounded-pill border-0 d360-btn\">Leer estudio de caso<\/a>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n                        <div class=\"d360-slider-tile\">\r\n                            <div class=\"d360-slider-thumb position-relative\">\r\n                                <figure class=\"mb-0\">\r\n                                    <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/testimonials\/testbg-sophi.jpg\" class=\"w-100 rounded-4\"\/>\r\n                                <\/figure>\r\n                            <\/div>\r\n                            <div class=\"d360-slider-caption\">\r\n                                <div class=\"row\">\r\n                                    <div class=\"col-lg-5\">\r\n                                        <div class=\"d360-card rounded-pill mb-3\">\r\n                                            <div class=\"d360-card-body py-3 px-4 d-flex align-items-center justify-content-between\">\r\n                                                <div class=\"d360-testimonial-client-logo ps-2\">\r\n                                                    <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/customers\/sophi-color-logo.png\" style=\"height:35px;\"\/>\r\n                                                <\/div>\r\n                                                <div class=\"slide-arrows d-flex gap-3 align-items-center\">\r\n                                                    <span class=\"slick-prev\"><\/span>\r\n                                                    <span class=\"slick-next\"><\/span>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                        <\/div>\r\n                                        <div class=\"d360-card rounded-5 pt-2 px-0 px-md-3\">\r\n                                            <div class=\"d360-card-body\">\r\n                                                <p class=\"pb-0 mb-4\">Document360 nos ha ayudado a conseguir mucho\r\n eficiencia operativa simplemente porque la gente sabe d\u00f3nde encontrar espec\u00edfico\r\n informaci\u00f3n o documento. Tambi\u00e9n ha mejorado el \u00e9xito de nuestros clientes porque\r\n los clientes lo encuentran m\u00e1s f\u00e1cil y est\u00e1n m\u00e1s impresionados cuando se presenta en un\r\n manera estructurada.<\/p>\r\n                                                <div class=\"d360-testimonial-info d-flex align-items-center gap-3 mb-4\">\r\n                                                    <div class=\"d360-testimonial-info-caption\">\r\n                                                        <h4 class=\"text-large text-dark pb-0\">Vijayakumar J <\/h4>\r\n                                                        <p class=\"text-sm text-grey pb-0\">Gerente de Gesti\u00f3n de Productos, Sophi<\/p>\r\n                                                    <\/div>\r\n                                                <\/div>\r\n                                                <div class=\"text-end mt-4 mt-md-0\">\r\n                                                    <a href=\"https:\/\/document360.com\/case-study\/sophi-improves-customer-success-with-documentation\/\" class=\"text-white btn btn-primary bg-black rounded-pill border-0 d360-btn\">Leer estudio de caso<\/a>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"position-relative pt-5 pb-80\">\r\n        <div class=\"container\">\r\n            <div class=\"row justify-content-between mb-5\">\r\n                <div class=\"col-lg-5\">\r\n                    <h2 class=\"pb-0\">Mejor opci\u00f3n en G2, Capterra, y m\u00e1s all\u00e1&#8230;<\/h2>\r\n                <\/div>\r\n                <div class=\"col-lg-6\">\r\n                    <div class=\"d360-rating-row d-flex gap-4 justify-content-start justify-content-lg-end mt-4 mt-lg-0\">\r\n                        <span>Puntuaci\u00f3n 4.7<\/span>\r\n                        <div class=\"text-end\">\r\n                            <div class=\"d-flex mb-3\">\r\n                                <!-- 4.5 Stars SVG -->\r\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"bi me-1\" width=\"1.5em\" height=\"1.5em\" fill=\"currentColor\">\r\n                                    <use xlink:href=\"#star-fill\"\/>\r\n                                <\/svg>\r\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"bi me-1\" width=\"1.5em\" height=\"1.5em\" fill=\"currentColor\">\r\n                                    <use xlink:href=\"#star-fill\"\/>\r\n                                <\/svg>\r\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"bi me-1\" width=\"1.5em\" height=\"1.5em\" fill=\"currentColor\">\r\n                                    <use xlink:href=\"#star-fill\"\/>\r\n                                <\/svg>\r\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"bi me-1\" width=\"1.5em\" height=\"1.5em\" fill=\"currentColor\">\r\n                                    <use xlink:href=\"#star-fill\"\/>\r\n                                <\/svg>\r\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"bi me-1\" width=\"1.5em\" height=\"1.5em\" fill=\"currentColor\">\r\n                                    <use xlink:href=\"#star-half\"\/>\r\n                                <\/svg>\r\n                            <\/div>\r\n                            <p class=\"pb-0 text-grey\">&gt;3000 valoraciones<\/p>\r\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"display: none;\">\r\n                                <symbol id=\"star-fill\" viewbox=\"0 0 16 16\">\r\n                                    <path fill=\"#ffc107\"\r\n                                        d=\"M3.612 15.443c-.386.198-.824-.149-.746-.592l.83-4.73L.173 6.765c-.329-.314-.158-.888.283-.95l4.898-.696L7.538.792c.197-.39.73-.39.927 0l2.184 4.327 4.898.696c.441.062.612.636.282.95l-3.522 3.356.83 4.73c.078.443-.36.79-.746.592L8 13.187l-4.389 2.256z\">\r\n                                    <\/path>\r\n                                <\/symbol>\r\n                                <symbol id=\"star-half\" viewbox=\"0 0 16 16\">\r\n                                    <path fill=\"#ffc107\"\r\n                                        d=\"M5.354 5.119 7.538.792A.516.516 0 0 1 8 .5c.183 0 .366.097.465.292l2.184 4.327 4.898.696A.537.537 0 0 1 16 6.32a.548.548 0 0 1-.172.47l-3.522 3.356.83 4.73c.078.443-.36.79-.746.592L8 13.187l-4.389 2.256a.52.52 0 0 1-.746-.592l.83-4.73L.173 6.765a.55.55 0 0 1-.172-.47.536.536 0 0 1 .387-.51l4.898-.696zM8 12.027a.5.5 0 0 1 .232.056l3.686 1.894-.694-3.957a.565.565 0 0 1 .162-.505l2.907-2.77-4.052-.576a.525.525 0 0 1-.393-.288L8.001 2.223 8 2.226v9.8z\">\r\n                                    <\/path>\r\n                                <\/symbol>\r\n                            <\/svg>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"row\">\r\n                <div class=\"col-lg-12\">\r\n                    <div class=\"d360-rating-info-tile\">\r\n                        <ul>\r\n                            <li class=\"text-center\">\r\n                                <a href=\"https:\/\/www.g2.com\/products\/document360\/comentarios\" target=\"_blank\">\r\n                                    <div class=\"d360-ratings-info-content p-4\">\r\n                                        <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/badges\/fr-g2.svg\" alt=\"\" class=\"mb-3\" style=\"width: 40px; height: 40px;\"\/>\r\n                                        <p class=\"pb-0 text-large\"><strong>4,7<\/strong> \/ 5<\/p>\r\n                                    <\/div>\r\n                                <\/a>\r\n                            <\/li>\r\n                            <li class=\"text-center\">\r\n                                <a href=\"https:\/\/www.trustradius.com\/products\/document360\/reviews\" target=\"_blank\">\r\n                                    <div class=\"d360-ratings-info-content p-4\">\r\n                                        <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/badges\/fr-trust-radius.svg\" alt=\"\" class=\"mb-3\" style=\"width: 40px; height: 40px;\"\/>\r\n                                        <p class=\"pb-0 text-large\"><strong>9,4<\/strong> \/ 10<\/p>\r\n                                    <\/div>\r\n                                <\/a>\r\n                            <\/li>\r\n                            <li class=\"text-center\">\r\n                                <a href=\"https:\/\/www.capterra.com\/p\/177031\/Document360\/\" target=\"_blank\">\r\n                                    <div class=\"d360-ratings-info-content p-4\">\r\n                                        <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/badges\/fr-capterra.svg\" alt=\"\" class=\"mb-3\" style=\"width: 40px; height: 40px;\"\/>\r\n                                        <p class=\"pb-0 text-large\"><strong>4,7<\/strong> \/ 5<\/p>\r\n                                    <\/div>\r\n                                <\/a>\r\n                            <\/li>\r\n                            <li class=\"text-center\">\r\n                                <a href=\"https:\/\/www.softwareadvice.com\/crm\/document360-perfil\/\" target=\"_blank\">\r\n                                    <div class=\"d360-ratings-info-content p-4\">\r\n                                        <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/badges\/fr-software-advice.svg\" alt=\"\" class=\"mb-3\" style=\"width: 40px; height: 40px;\"\/>\r\n                                        <p class=\"pb-0 text-large\"><strong>4,7<\/strong> \/ 5<\/p>\r\n                                    <\/div>\r\n                                <\/a>\r\n                            <\/li>\r\n                            <li class=\"text-center\">\r\n                                <a href=\"https:\/\/crozdesk.com\/software\/document360\" target=\"_blank\">\r\n                                    <div class=\"d360-ratings-info-content p-4\">\r\n                                        <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/badges\/fr-crozdesk.svg\" alt=\"\" class=\"mb-3\" style=\"width: 40px; height: 40px;\"\/>\r\n                                        <p class=\"pb-0 text-large\"><strong>94<\/strong> \/ 100<\/p>\r\n                                    <\/div>\r\n                                <\/a>\r\n                            <\/li>\r\n                            <li class=\"text-center\">\r\n                                <a href=\"https:\/\/sourceforge.net\/software\/product\/Document360\/\" target=\"_blank\">\r\n                                    <div class=\"d360-ratings-info-content p-4\">\r\n                                        <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/badges\/fr-source-forge.svg\" alt=\"\" class=\"mb-3\" style=\"width: 40px; height: 40px;\"\/>\r\n                                        <p class=\"pb-0 text-large\"><strong>4,9<\/strong> \/ 5<\/p>\r\n                                    <\/div>\r\n                                <\/a>\r\n                            <\/li>\r\n                            <li class=\"text-center\">\r\n                                <a href=\"https:\/\/slashdot.org\/software\/p\/Document360\/\" target=\"_blank\">\r\n                                    <div class=\"d360-ratings-info-content p-4\">\r\n                                        <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/badges\/fr-slashdot.svg\" alt=\"\" class=\"mb-3\" style=\"width: 40px; height: 40px;\"\/>\r\n                                        <p class=\"pb-0 text-large\"><strong>5<\/strong> \/ 5<\/p>\r\n                                    <\/div>\r\n                                <\/a>\r\n                            <\/li>\r\n                            <li class=\"text-center\">\r\n                                <a href=\"https:\/\/www.getapp.com\/collaboration-software\/a\/document360\/\" target=\"_blank\">\r\n                                    <div class=\"d360-ratings-info-content p-4\">\r\n                                        <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/badges\/fr-getapp.svg\" alt=\"\" class=\"mb-3\" style=\"width: 40px; height: 40px;\"\/>\r\n                                        <p class=\"pb-0 text-large\"><strong>4,7<\/strong> \/ 5<\/p>\r\n                                    <\/div>\r\n                                <\/a>\r\n                            <\/li>\r\n                        <\/ul>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\r\n<div class=\"d360-cta-bg py-80\">\r\n    <div class=\"container\">\r\n        <div class=\"d360-card position-relative overflow-hidden\">\r\n            <figure class=\"head-shape head-shape-2\">\r\n                <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/hero-background-gradient.png\" alt=\"Gradiente\"\/>\r\n            <\/figure>\r\n            <div class=\"d360-card-body pe-lg-0 pb-0\">\r\n                <div class=\"row justify-content-between align-items-center\">\r\n                    <div class=\"col-lg-6 ps-lg-5 pb-5\">\r\n                        <h2 class=\"mb-4\">Reducir la humillaci\u00f3n del cliente con documentaci\u00f3n inteligente<\/h2>\r\n                        <a href=\"https:\/\/document360.com\/es\/request-demo\/\" class=\"btn btn-white\">Reservar una demo<\/a>\r\n                    <\/div>\r\n\r\n                    <div class=\"col-lg-5 ms-lg-5\">\r\n                        <figure class=\"mb-0\">\r\n                            <img decoding=\"async\" src=\"\/wp-content\/themes\/document360\/images\/img-cta-footer.svg\" alt=\"Reducir la humillaci\u00f3n del cliente con documentaci\u00f3n inteligente\"\/>\r\n                        <\/figure>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"Base de conocimientos de SaaS Convierte la documentaci\u00f3n de SaaS en respuestas instant\u00e1neas &#8230;","protected":false},"author":43,"featured_media":0,"parent":20363,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/solutions.php","meta":{"footnotes":""},"class_list":["post-20335","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Soluci\u00f3n de base de conocimiento SaaS construida para la empresa SaaS | Document360<\/title>\n<meta name=\"description\" content=\"Soluci\u00f3n de base de conocimiento SaaS desarrollada para empresas SaaS para crear una base de conocimiento de autoservicio en l\u00ednea para clientes y necesidades de documentaci\u00f3n.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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