AI-powered knowledge base alternative to KnowledgeOwl

Document360 makes creating and managing help articles easy. With the power of AI, supercharge your knowledge base for customers and teams.

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Trusted by global brands

Faster answers for everyone

Your teams and customers will no longer have to scan different help articles to find answers.

In addition to a Google-like search, Document360 provides extra flexibility in finding answers with Ask Eddy, our AI interactive search.

Ask Eddy provides accurate answers to all the complex queries from your customers and teams.

Create help articles easily with AI

Your writers can choose between Markdown and Advanced WYSIWYG editor for all you’re their authoring needs.

Eddy, our AI Assistant, eliminates writer’s block forever.

Ensure productive authoring with AI writer
Increase the quality of your article by optimizing the tone and voice of your content
Boost content discoverability with automatic tags and related article recommendations

Why businesses choose Document360

Advanced customization

Want to keep your branding in check? Our flexible customization tool suite ensures you can give your customers a complete personalized branding experience in your knowledge base.

Easy to scale

Document360 is well equipped to scale as you grow. Whether you’re a small business or a large enterprise, our platform can easily adapt to your growing knowledge base needs.

Rich analytics

Get insights beyond the usual vanity metrics. Our analytics allow you to make data-backed decisions to enhance the effectiveness of content and user interaction in your knowledge base.

Content management

We believe in keep things organized. Features, such as categories, workflow automation, content reuse, and article versioning, ensure you can manage your help articles seamlessly.