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AI-powered knowledge base for customers and teams

Self-service platform to build, share and manage knowledge base, product documentation, manuals, SOPs, and Wikis.


Trusted by global brands

  • McDonald's
  • vmware
  • Virgin Red
  • Access
  • Ticketmaster
  • Daikin
  • BVB
  • NHS
  • Insider
  • Whatfix
  • Payoneer
  • Cascade
  • Panaya


Take a quick tour!

Everything you need, in one place

Features that matter the most to improve your overall article publishing and consumption experience.

Knowledge Base Portal

For Editors, Writers, and Reviewers

An advanced portal for content producers, with the state-of-the-art editor, category manager, analytics and more.

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Knowledge Base Site

Knowledge Base Site

For Customers and Employees

Brand, style and create a public or private knowledge base with a custom home page and domain.

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Knowledge Base Site


For your websites and applications

An embeddable widget that connects your product or website to your knowledge base so users can get answers instantly.

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API Documentation

Developer Tools

Create customizable API documentation automatically for customers & developers at scale.

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API Documentation


Providing endless possibilities

Document360 revolutionizes the way you create and manage documentation. Our user-friendly interface, bundled with powerful features, streamlines the entire documentation process, making it effortless and efficient.

Scale your customer service without increasing support cost

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Documentation made effortless


Design and manage your documentation workflow process.

Business Glossary

Create a single source of truth for all your business terms.

Feedback Manager

Keep track of all your feedback across all your articles and categories.


Connect with your business tools

Help your customers with a fully functional knowledge base that they can use to solve problems. With Document360, make it easy for your customers to learn how to use your product.




Migration assistance


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Migrate your existing documents with ease

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See how our customers drive impact

Read our customer stories

Panaya + Document360

The documentation is more visually understandable because of the way Document360 breaks it into individual pages.

Integrate with the tools you love
3min watch

Fastmag + Document360

Document360 gives you a well-rounded view of what's happening with all facets of your content.

Integrate with the tools you love
3min watch

Trusted by thousands of users in over 100+ countries

  • G2 Leader
  • G2 Leader
  • Software Reviews
  • Source Forge
  • Software World
  • Software Suggest
  • Software Reviews
Simple & transparent pricing for all sizes


Simple & transparent pricing for all sizes

Get started from $0.

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